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Frequently Asked Questions

What is the best outdoor sauna to buy for home use?

The best outdoor sauna is the one that fits your space, climate, and how many people will use it. We help you choose the right model and then match the correct heater and controls so you get fast heat-up, consistent temperatures, and long-term reliability. Text/call (208) 810-9418 for a quick recommendation.

What’s the difference between a traditional sauna and an infrared sauna?

A traditional sauna heats the air to higher temperatures for a classic sauna experience (and can create steam by pouring water on stones). An infrared sauna uses infrared panels for a lower-temperature, deep-warming feel. If you share your goals (recovery, relaxation, heat tolerance), we’ll recommend the best fit.

What size sauna do I need (2-person vs 4-person vs 6-person)?

Choose based on how many people will use it at the same time and whether you want extra room to stretch out. Many customers size up for comfort (for example, a “4-person” for two people who want lounge space). We’ll help you pick the right footprint for your backyard or patio.

Do outdoor saunas work in winter and cold climates?

Yes! Our quality outdoor saunas are designed for year-round use, including winter. Performance depends on construction, insulation, glass area, and proper heater sizing. We’ll make sure your heater is sized correctly for your model and climate so you get strong heat even in cold weather.

How do I choose the right sauna heater size (kW)?

Take the Cubic Feet (ft³) of inside of your sauna to determine your Baseline kW (indoor) or your Baseline kW (outdoor). To determine Cubic Feet (ft³): MULTIPLY L x W x H IN FEET TO THE NEAREST FOOT!

Sauna Size - 100 (ft³) – 150 (ft³): 3 – 4.5 kW (Indoor Sauna) or 4.5 kW (Outdoor Sauna) 

Sauna Size - 150 (ft³) – 250 (ft³): 4.5 – 6 kW (Indoor Sauna) or 6 – 8 kW (Outdoor Sauna)

Sauna Size - 250 (ft³) – 350 (ft³): 6 – 8 kW (Indoor Sauna) or 8 – 9 kW (Outdoor Sauna)

Sauna Size - 350 (ft³) – 450 (ft³): 8 – 9 kW (Indoor Sauna) or 9 – 10.5 kW (Outdoor Sauna)

Sauna Size - 450 (ft³) – 600 (ft³): 9 – 12 kW (Indoor Sauna) 10.5 – 12+ kW (Outdoor Sauna

THIS RULE APPLIES TO MOST, BUT NOT ALL! TEXT - (208) 810-9418 OR EMAIL -sales@lionsdenlivingco.com if you'd like help placing your order!

***WE DOUBLE CHECK EACH ORDER PRIOR TO SHIP, TO ENSURE YOU HAVE THE CORRECT HEATER CHOICE FOR YOUR NEEDS!

Do I need a concrete pad or special foundation for an outdoor sauna?

You need a level, stable base. Many customers use a concrete pad, pavers, or a properly built deck. If you share your location and a photo of the space, we’ll guide you to the simplest correct base for your sauna model.

Is outdoor sauna installation hard? Can I assemble it myself?

Many outdoor sauna kits can be assembled by 2–3 people with basic tools, but you’ll typically want a licensed electrician for electrical work. We’ll guide you on what to expect, how to prep, and how to avoid common mistakes so the process feels straightforward.

How does shipping and delivery work? Is shipping really free?

Yes! Free insured delivery is included. After purchase, your Personal Delivery Specialist coordinates scheduling, confirms site access requirements, and keeps you updated from dispatch to arrival. Delivery timing varies by product and location (many models arrive in about 1-2 weeks).

What happens after I place my order with Lions Den Living Co?

Within 24 hours, you’re assigned a Personal Delivery Specialist who confirms your order, coordinates delivery, helps with site prep planning, and stays available through setup and your first sessions. You can reach us by phone/text/email. No ticket runaround.

What warranty comes with the sauna and heater?

All saunas AND sauna heaters include manufacturer warranties. We’ll confirm the exact warranty for your order and help with documentation and support if you ever need it.